Dr. S. R. Lasker Library Online Catalogue

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Customer relationship management : creating competitive advantage through win-win relationship strategies /

By: Storbacka, KajContributor(s): Lehtinen, Jarmo RMaterial type: TextTextLanguage: English Publication details: Singapore : McGraw-Hill, 2001 Description: x, 159 p. : ill. graphs, tables ; 24 cmISBN: 0071206787; 9780071206785Subject(s): Customer relations Marketing | MarketingGenre/Form: Management DDC classification: 658.812 Online resources: WorldCat details
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Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode Item holds
Text Text Dr. S. R. Lasker Library, EWU
Reserve Section 		Non-fiction 658.812 STC 2001 (Browse shelf(Opens below)) C-1 Not For Loan 15956
Text Text Dr. S. R. Lasker Library, EWU
Reserve Section 		Non-fiction 658.812 STC 2001 (Browse shelf(Opens below)) C-2 Not For Loan 15957
Text Text Dr. S. R. Lasker Library, EWU
Circulation Section 		Non-fiction 658.812 STC 2001 (Browse shelf(Opens below)) C-3 Available 15958
Text Text Dr. S. R. Lasker Library, EWU
Circulation Section 		Non-fiction 658.812 STC 2001 (Browse shelf(Opens below)) C-4 Checked out 03/11/2025 15959
Text Text Dr. S. R. Lasker Library, EWU
Circulation Section 		Non-fiction 658.812 STC 2001 (Browse shelf(Opens below)) C-5 Available 15960
Total holds: 0

Includes Bibliographical References and Index.

BA

Sagar Shahanawaz

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