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Customer relationship management : (Record no. 4302)

MARC details
000 -LEADER
fixed length control field 01153cam a2200325Ia 4500
001 - CONTROL NUMBER
control field 4302
003 - CONTROL NUMBER IDENTIFIER
control field BD-DhEWU
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20140611133346.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 110604s2001 si a g b 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0071206787
International Standard Book Number 9780071206785
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)769022684
040 ## - CATALOGING SOURCE
Original cataloging agency BD-DhEWU
Modifying agency BD-DhEWU
Language of cataloging eng
Transcribing agency BD-DhEWU
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number STC 2001
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Storbacka, Kaj
9 (RLIN) 11789
245 10 - TITLE STATEMENT
Title Customer relationship management :
Remainder of title creating competitive advantage through win-win relationship strategies /
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Singapore :
Name of publisher, distributor, etc McGraw-Hill,
Date of publication, distribution, etc 2001
300 ## - PHYSICAL DESCRIPTION
Extent x, 159 p. :
Other physical details ill. graphs, tables ;
Dimensions 24 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes Bibliographical References and Index.
526 ## - STUDY PROGRAM INFORMATION NOTE
Program name BA
590 ## - LOCAL NOTE (RLIN)
Local note Sagar Shahanawaz
653 #1 - INDEX TERM--UNCONTROLLED
Uncontrolled term Customer relations Marketing
Uncontrolled term Marketing
655 ## - INDEX TERM--GENRE/FORM
Genre/form data or focus term Management
9 (RLIN) 11790
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Lehtinen, Jarmo R.
9 (RLIN) 11791
856 ## - ELECTRONIC LOCATION AND ACCESS
Materials specified WorldCat details
Uniform Resource Identifier https://www.worldcat.org/title/customer-relationship-management-creating-competitive-advantage-through-win-win-relationship-strategies/oclc/769022684&referer=brief_results
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Text
Source of classification or shelving scheme Dewey Decimal Classification
953 ## - Fulltext in GSDL
Is Fulltext Available in GSDL? Not Avaialable
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Copy number Koha item type Checked out Date last seen Date checked out
    Dewey Decimal Classification     Non-fiction Dr. S. R. Lasker Library, EWU Dr. S. R. Lasker Library, EWU Circulation Section 12/09/2005 Karim International 589.00   658.812 STC 2001 15958 C-3 Text      
    Dewey Decimal Classification     Non-fiction Dr. S. R. Lasker Library, EWU Dr. S. R. Lasker Library, EWU Circulation Section 12/09/2005 Karim International 589.00 1 658.812 STC 2001 15959 C-4 Text 03/11/2025 27/10/2025 27/10/2025
    Dewey Decimal Classification     Non-fiction Dr. S. R. Lasker Library, EWU Dr. S. R. Lasker Library, EWU Circulation Section 12/09/2005 Karim International 589.00   658.812 STC 2001 15960 C-5 Text      
    Dewey Decimal Classification   Not For Loan Non-fiction Dr. S. R. Lasker Library, EWU Dr. S. R. Lasker Library, EWU Reserve Section 12/09/2005 Karim International 589.00   658.812 STC 2001 15956 C-1 Text      
    Dewey Decimal Classification   Not For Loan Non-fiction Dr. S. R. Lasker Library, EWU Dr. S. R. Lasker Library, EWU Reserve Section 12/09/2005 Karim International 589.00   658.812 STC 2001 15957 C-2 Text