Customer relationship management : (Record no. 4302)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01153cam a2200325Ia 4500 |
| 001 - CONTROL NUMBER | |
| control field | 4302 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | BD-DhEWU |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20140611133346.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 110604s2001 si a g b 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0071206787 |
| International Standard Book Number | 9780071206785 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (OCoLC)769022684 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | BD-DhEWU |
| Modifying agency | BD-DhEWU |
| Language of cataloging | eng |
| Transcribing agency | BD-DhEWU |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | STC 2001 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Storbacka, Kaj |
| 9 (RLIN) | 11789 |
| 245 10 - TITLE STATEMENT | |
| Title | Customer relationship management : |
| Remainder of title | creating competitive advantage through win-win relationship strategies / |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Singapore : |
| Name of publisher, distributor, etc | McGraw-Hill, |
| Date of publication, distribution, etc | 2001 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | x, 159 p. : |
| Other physical details | ill. graphs, tables ; |
| Dimensions | 24 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes Bibliographical References and Index. |
| 526 ## - STUDY PROGRAM INFORMATION NOTE | |
| Program name | BA |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | Sagar Shahanawaz |
| 653 #1 - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Customer relations Marketing |
| Uncontrolled term | Marketing |
| 655 ## - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Management |
| 9 (RLIN) | 11790 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Lehtinen, Jarmo R. |
| 9 (RLIN) | 11791 |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Materials specified | WorldCat details |
| Uniform Resource Identifier | https://www.worldcat.org/title/customer-relationship-management-creating-competitive-advantage-through-win-win-relationship-strategies/oclc/769022684&referer=brief_results |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Text |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| 953 ## - Fulltext in GSDL | |
| Is Fulltext Available in GSDL? | Not Avaialable |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Copy number | Koha item type | Checked out | Date last seen | Date checked out |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Non-fiction | Dr. S. R. Lasker Library, EWU | Dr. S. R. Lasker Library, EWU | Circulation Section | 12/09/2005 | Karim International | 589.00 | 658.812 STC 2001 | 15958 | C-3 | Text | ||||||||
| Dewey Decimal Classification | Non-fiction | Dr. S. R. Lasker Library, EWU | Dr. S. R. Lasker Library, EWU | Circulation Section | 12/09/2005 | Karim International | 589.00 | 1 | 658.812 STC 2001 | 15959 | C-4 | Text | 03/11/2025 | 27/10/2025 | 27/10/2025 | ||||
| Dewey Decimal Classification | Non-fiction | Dr. S. R. Lasker Library, EWU | Dr. S. R. Lasker Library, EWU | Circulation Section | 12/09/2005 | Karim International | 589.00 | 658.812 STC 2001 | 15960 | C-5 | Text | ||||||||
| Dewey Decimal Classification | Not For Loan | Non-fiction | Dr. S. R. Lasker Library, EWU | Dr. S. R. Lasker Library, EWU | Reserve Section | 12/09/2005 | Karim International | 589.00 | 658.812 STC 2001 | 15956 | C-1 | Text | |||||||
| Dewey Decimal Classification | Not For Loan | Non-fiction | Dr. S. R. Lasker Library, EWU | Dr. S. R. Lasker Library, EWU | Reserve Section | 12/09/2005 | Karim International | 589.00 | 658.812 STC 2001 | 15957 | C-2 | Text |