Coaching, counseling & mentoring : how to choose & use the right technique to boost employee performance / Florence M. Stone.

By: Stone, Florence M Material type: Text

TextLanguage: English Publication details: New York : American Management Association, c2007. Edition: 2nd edDescription: vi, 230 p. ; 24 cmISBN: 9780814473856 (hbk.); 0814473857 (hbk.); 9780814430101; 0814430104; 9781621983606; 1621983609Other title: Coaching, counseling and mentoringSubject(s): Mentoring in business | Employees -- Coaching of | Employees -- Counseling of | Employees -- Training ofDDC classification: 658.3124 LOC classification: HF5385 | .S76 2007Online resources: Table of contents only | WorldCat details | E-book Fulltext

Contents:

Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader.

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Barcode
E-Book	Dr. S. R. Lasker Library, EWU E-book	Non-fiction	658.3124 STC 2007 (Browse shelf(Opens below))		Not for loan
Text	Dr. S. R. Lasker Library, EWU Reserve Section	Non-fiction	658.3124 STC 2007 (Browse shelf(Opens below))	C-1	Not For Loan	21752
Text	Dr. S. R. Lasker Library, EWU Reserve Section	Non-fiction	658.3124 STC 2007 (Browse shelf(Opens below))	C-2	Not For Loan	21753
Text	Dr. S. R. Lasker Library, EWU Circulation Section	Non-fiction	658.3124 STC 2007 (Browse shelf(Opens below))	C-3	Available	21871
Text	Dr. S. R. Lasker Library, EWU Circulation Section	Non-fiction	658.3124 STC 2007 (Browse shelf(Opens below))	C-4	Available	21872
Text	Dr. S. R. Lasker Library, EWU Circulation Section	Non-fiction	658.3124 STC 2007 (Browse shelf(Opens below))	C-5	Available	21873
Text	Dr. S. R. Lasker Library, EWU Circulation Section	Non-fiction	658.3124 STC 2007 (Browse shelf(Opens below))	C-6	Available	21874
Text	Dr. S. R. Lasker Library, EWU Circulation Section	Non-fiction	658.3124 STC 2007 (Browse shelf(Opens below))	C-7	Available	21875

Total holds: 0

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Includes index.

Introduction : three ways to develop high-performance employees --
Your role as a coach --
Coaching as an ongoing responsibility --
Let's talk : "should I say that?" --
Coaching traps and problems --
Why counsel troublesome people? --
How to turn around problem employees and employees with problems --
Let's talk : specific counseling sessions --
Counseling dilemmas : traps and pitfalls to avoid --
What mentoring can do to help high achievers- and you --
Mentor as a role model, broker, advocate, and career counselor --
Let's talk : face-to-face and e-conversations --
Mentoring traps to avoid --
Epilogue : your role as a leader.

Sagar Shahanawaz

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