Reengineering the corporation : a manifesto for business revolution / Michael Hammer & James Champy.

By: Hammer, Michael, 1948-2008 Contributor(s): Champy, James, 1942-Material type: Text

TextLanguage: English Publication details: New York, NY : HarperBusiness, c1993. Edition: 1st edDescription: vi, 223 p. ; 25 cmISBN: 0887306403 ; 9780887306402Subject(s): Organizational change | Corporate reorganizations | Reengineering (Management)DDC classification: 658.406 LOC classification: HD58.8 | .H356 1993Online resources: WorldCat details

Contents:

TOC The crisis that will not go away -- Reengineering : the path to change -- Rethinking business processes -- The new world of work -- The enabling role of information technology -- Who will reengineer? -- The hunt for reengineering opportunities -- The experience of process redesign -- Embarking on reengineering -- One company's experience : Hallmark -- One company's experience : Taco Bell -- One company's experience : Capital Holding -- One company's experience : Bell Atlantic -- Succeeding at reengineering.

Summary: Summary: The key to reengineering is abandoning the most basic notions on which the modern organization is founded, and the authors introduce the notion of process orientation, of concentrating on and rethinking end-to-end activities that create value for customers.

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode	Item holds
Text	Dr. S. R. Lasker Library, EWU Reserve Section	Non-fiction	658.406 HAR 1993 (Browse shelf(Opens below))	C-1	Not For Loan		4169

Total holds: 0

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Includes index.

TOC The crisis that will not go away --
Reengineering : the path to change --
Rethinking business processes --
The new world of work --
The enabling role of information technology --
Who will reengineer? --
The hunt for reengineering opportunities --
The experience of process redesign --
Embarking on reengineering --
One company's experience : Hallmark --
One company's experience : Taco Bell --
One company's experience : Capital Holding --
One company's experience : Bell Atlantic --
Succeeding at reengineering.

Summary:
The key to reengineering is abandoning the most basic notions on which the modern organization is founded, and the authors introduce the notion of process orientation, of concentrating on and rethinking end-to-end activities that create value for customers.

Sagar Shahanawaz

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