Business communication : principles and applications

By: QUIBLE, Zane K Contributor(s): Johnson, Margaret H | Mott, Dennis Material type: Text

TextLanguage: ENG Publication details: New Jersey : Prentice Hall, 1996. Description: xiii, 570 p. : ill ; 26 cmISBN: 0133044297; 9780133044294Subject(s): Business | Business communication Business writingDDC classification: 651.75 Online resources: WorldCat details

Contents:

TOC 1. The Nature of Communication -- 2. The Elements of Communication in the Modern Organization -- 3. Elements of Effective Written Communication -- 4. The Process of Writing Business Documents -- 5. Request Letters and Memos -- 6. Good-News Letters and Memos -- 7. Disappointing-News Letters and Memos -- 8. Persuasive Letters and Memos -- 9. The Resume -- 10. Letters about Employment -- 11. Communicating through Interviews -- 12. Preparing Informal Reports -- 13. Preparing Formal Reports: Prewriting Phase -- 14. Preparing Formal Reports: Writing Phase -- 15. Administrative Communications -- 16. Oral Communication -- 17. International Business Communication -- Appendix A: Grammar Usage -- Appendix B: Punctuation -- Appendix C: Letter and Memorandum Format -- Appendix D: Legal Aspects of Business Communication -- Appendix E: Technology and Business Communication.

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Text	Dr. S. R. Lasker Library, EWU Reserve Section	Non-fiction	651.75 QUB 1995 (Browse shelf(Opens below))	C-1	Not For Loan		755
Text	Dr. S. R. Lasker Library, EWU Reserve Section	Non-fiction	651.75 QUB 1995 (Browse shelf(Opens below))	C-2	Not For Loan		6067
Text	Dr. S. R. Lasker Library, EWU Circulation Section	Non-fiction	651.75 QUB 1995 (Browse shelf(Opens below))	C-3	Available		6068
Text	Dr. S. R. Lasker Library, EWU		651.75 QUB (Browse shelf(Opens below))	C-3	Checked out	22/12/2013	2296-6069

Total holds: 0

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Includes index.

TOC 1. The Nature of Communication --
2. The Elements of Communication in the Modern Organization --
3. Elements of Effective Written Communication --
4. The Process of Writing Business Documents --
5. Request Letters and Memos --
6. Good-News Letters and Memos --
7. Disappointing-News Letters and Memos --
8. Persuasive Letters and Memos --
9. The Resume --
10. Letters about Employment --
11. Communicating through Interviews --
12. Preparing Informal Reports --
13. Preparing Formal Reports: Prewriting Phase --
14. Preparing Formal Reports: Writing Phase --
15. Administrative Communications --
16. Oral Communication --
17. International Business Communication --
Appendix A: Grammar Usage --
Appendix B: Punctuation --
Appendix C: Letter and Memorandum Format --
Appendix D: Legal Aspects of Business Communication --
Appendix E: Technology and Business Communication.

Tahur Ahmed

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