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Services marketing : (Record no. 122)

MARC details
000 -LEADER
fixed length control field 01262cam a22003734a 4500
001 - CONTROL NUMBER
control field 122
003 - CONTROL NUMBER IDENTIFIER
control field BD-DhEWU
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20181127203116.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 020308s2003 maua g b 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0072471425 (alk. paper)
International Standard Book Number 0071199144
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)49320577
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Transcribing agency DLC
Modifying agency DLC
-- BD-DhEWU
Language of cataloging eng
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HD9980.5
Item number .Z45 2003
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8
Edition number 22
Item number ZES 2003
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Zeithaml, Valarie A.
9 (RLIN) 9560
245 10 - TITLE STATEMENT
Title Services marketing :
Remainder of title integrating customer focus across the firm /
Statement of responsibility, etc Valarie A. Zeithaml, Mary Jo Bitner.
250 ## - EDITION STATEMENT
Edition statement 3rd ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Boston :
Name of publisher, distributor, etc McGraw-Hill/Irwin,
Date of publication, distribution, etc c2003.
300 ## - PHYSICAL DESCRIPTION
Extent xx, 668 p. :
Other physical details ill. ;
Dimensions 26 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references and index.
526 ## - STUDY PROGRAM INFORMATION NOTE
Program name BA
590 ## - LOCAL NOTE (RLIN)
Local note Saifun Momota
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Service industries
General subdivision Marketing.
9 (RLIN) 12037
Topical term or geographic name as entry element Customer services.
9 (RLIN) 12038
Topical term or geographic name as entry element Marketing.
9 (RLIN) 12039
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Bitner, Mary Jo.
9 (RLIN) 9563
856 42 - ELECTRONIC LOCATION AND ACCESS
Materials specified WorldCat details
Uniform Resource Identifier http://www.worldcat.org/title/services-marketing-integrating-customer-focus-across-the-firm/oclc/49320577&referer=brief_results
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Text
Koha issues (borrowed), all copies 65
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Copy number Koha item type Date last seen Date checked out Total Renewals
    Dewey Decimal Classification   Not For Loan Non-fiction Dr. S. R. Lasker Library, EWU Dr. S. R. Lasker Library, EWU Reserve Section 07/05/2003 Karim International 1491.75   658.8 ZES 2003 11318 C-2 Text      
    Dewey Decimal Classification     Non-fiction Dr. S. R. Lasker Library, EWU Dr. S. R. Lasker Library, EWU Circulation Section 07/05/2003 Karim International 1491.75 1 658.8 ZES 2003 11319 C-3 Text 23/09/2013 23/09/2013  
    Dewey Decimal Classification     Non-fiction Dr. S. R. Lasker Library, EWU Dr. S. R. Lasker Library, EWU Circulation Section 07/05/2003 Karim International 1491.75 8 658.8 ZES 2003 11321 C-5 Text 28/08/2018 05/08/2018 1
    Dewey Decimal Classification     Non-fiction Dr. S. R. Lasker Library, EWU Dr. S. R. Lasker Library, EWU Circulation Section 27/03/2006 Karim International 575.00 6 658.8 ZES 2003 17590 C-10 Text 28/10/2014 27/10/2014  
    Dewey Decimal Classification     Non-fiction Dr. S. R. Lasker Library, EWU Dr. S. R. Lasker Library, EWU Circulation Section 27/03/2006 Karim International 575.00 9 658.8 ZES 2003 17591 C-11 Text 08/07/2018 01/07/2018  
    Dewey Decimal Classification   Not For Loan Non-fiction Dr. S. R. Lasker Library, EWU Dr. S. R. Lasker Library, EWU Reserve Section 07/05/2003 Karim International 1491.75   658.8 ZES 122-11317 C-1 Text      
    Dewey Decimal Classification     Non-fiction Dr. S. R. Lasker Library, EWU Dr. S. R. Lasker Library, EWU Circulation Section 07/05/2003 Karim International 1491.75 17 658.8 ZES 2003 11320 C-4 Text 09/11/2022 01/11/2022 2
    Dewey Decimal Classification     Non-fiction Dr. S. R. Lasker Library, EWU Dr. S. R. Lasker Library, EWU Circulation Section 30/01/2006 Karim International 430.00 8 658.8 ZES 2003 16833 C-6 Text 15/02/2018 14/02/2018  
    Dewey Decimal Classification     Non-fiction Dr. S. R. Lasker Library, EWU Dr. S. R. Lasker Library, EWU Circulation Section 30/01/2006 Karim International 490.00 3 658.8 ZES 2003 16834 C-7 Text 23/05/2017 16/05/2017  
    Dewey Decimal Classification     Non-fiction Dr. S. R. Lasker Library, EWU Dr. S. R. Lasker Library, EWU Circulation Section 30/01/2006 Karim International 430.00 12 658.8 ZES 2003 16835 C-8 Text 05/07/2023 10/04/2018  
    Dewey Decimal Classification     Non-fiction Dr. S. R. Lasker Library, EWU Dr. S. R. Lasker Library, EWU Circulation Section 30/01/2006 Karim International 490.00 8 658.8 ZES 2003 16836 C-9 Text 18/07/2018 11/07/2018  
    Dewey Decimal Classification     Non-fiction Dr. S. R. Lasker Library, EWU Dr. S. R. Lasker Library, EWU Circulation Section 27/03/2006 Karim International 575.00 7 658.8 ZES 2003 17592 C-12 Text 06/03/2023 01/03/2023  
    Dewey Decimal Classification     Non-fiction Dr. S. R. Lasker Library, EWU Dr. S. R. Lasker Library, EWU Circulation Section 27/03/2006 Karim International 575.00 10 658.8 ZES 2003 17593 C-13 Text 05/08/2022 05/08/2022