TY - BOOK AU - Spiro,Rosann L. AU - Stanton,William J. AU - Rich,Gregory A. TI - Management of a sales force SN - 0072398876 (alk. paper) AV - HF5438.4 .S78 2003 U1 - 658.81 PY - 2003/// CY - Boston PB - McGraw-Hill/Irwin KW - Sales management N1 - Accession no. 11415 lost & replace by faculty, has given latest 12th ed; Rev. ed. of: Management of a sales force / William J. Stanton, Rosann Spiro. 10th ed. c1999; Includes bibliographical references and indexes; TOC; Introduction to sales force management -- The field of sales force management -- Strategic sales force management -- Personal selling process -- Organizing, staffing, and training a sales force -- Sales force organization -- Profiling and recruiting salespeople -- Selecting and hiring applicants -- Developing, delivering, and reinforcing a sales training program -- Directing sales force operations -- Motivating a sales force -- Sales force compensation -- Sales force expenses and transportation -- Leadership of a sales force -- Sales planning -- Estimating market potential and forecasting sales -- Sales territories -- Evaluating sales performance -- Analysis of sales volume -- Marketing cost and profitability analysis -- Evaluating a salesperson's performance -- Ethical and legal responsibilities of sales managers; BA N2 - Summary: Covers the concepts, and applies the theories associated with managing a sales force. This text offers a practical, applied, and student friendly approach UR - http://www.loc.gov/catdir/toc/mh031/2002027887.html UR - http://www.loc.gov/catdir/description/mh031/2002027887.html UR - http://www.loc.gov/catdir/enhancements/fy0737/2002027887-b.html UR - https://www.worldcat.org/title/management-of-a-sales-force/oclc/50192178&referer=brief_results ER -