TY - BOOK AU - Kotler,Philip TI - Marketing management: analysis, planning, implementation, and control SN - 8120311787 AV - HF5415.13 .K64 1997 U1 - 658.802 22 PY - 1997/// CY - Upper Saddle River, NJ, New Delhi PB - Prentice Hall KW - Marketing KW - Management N1 - Includes bibliographical references and indexes; TOC; Contents: 1. Assessing Marketing's Critical Role in Organizational Performance -- 2. Building Customer Satisfaction Through Quality, Service, and Value -- 3. Winning Markets Through Market-Oriented Strategic Planning -- 4. Managing Marketing Information and Measuring Market Demand -- 5. Scanning the Marketing Environment -- 6. Analyzing Consumer Markets and Buying Behavior -- 7. Analyzing Business Markets and Business Buying Behavior -- 8. Analyzing Industries and Competitors -- 9. Identifying Market Segments and Selecting Target Markets -- 10. Differentiating and Positioning the Market Offering -- 11. Developing New Products -- 12. Managing Life-Cycle Strategies -- 13. Designing Marketing Strategies for Market Leaders, Challengers, Followers, and Nichers -- 14. Designing and Managing Global Marketing Strategies -- 15. Managing Product Lines, Brands, and Packaging -- 16. Managing Service Businesses and Product Support Services -- 17. Designing Pricing Strategies and Programs; BA N2 - Summary: Focuses on the major dcisions that marketing managers and top management in their efforts to harmonize the organization's objectives, capabilities, and resources with marketplace needs and opportunities UR - https://www.worldcat.org/title/marketing-management-analysis-planning-implementation-and-control/oclc/34243516&referer=brief_results ER -