TY - BOOK AU - Dobyns,Lloyd AU - TI - Quality or else: the revolution in world business SN - 0395574390 AV - HD62.15 .D63 1991 U1 - 658.4013 PY - 1991/// CY - Boston PB - Houghton Mifflin KW - Total quality management N1 - Includes bibliographical references (p. 300-309); TOC; 1. Building good ships -- 2. New rules -- 3. Teachers and sensei -- 4. What's taught -- 5. Workers aren't the problem -- 6. Company that saved itself -- 7. Coach, not a dictator -- 8. Baldrige Award -- 9. Government and deficits -- 10. Students and pipes -- 11. Global marketplace -- 12. What now?; BA N2 - Summary: Combines the Quality Revolution theories of such business leaders as W. Edwards Deming, Philip Crosby, and Armand Feigenbaum, to report on how American companies need to evolve in order to compete UR - https://www.worldcat.org/title/quality-or-else-the-revolution-in-world-business/oclc/24066253&referer=brief_results ER -