TY - BOOK AU - Hammer,Michael AU - Champy,James TI - Reengineering the corporation: a manifesto for business revolution SN - 0887306403 AV - HD58.8 .H356 1993 U1 - 658.406 PY - 1993/// CY - New York, NY PB - HarperBusiness KW - Organizational change KW - Corporate reorganizations KW - Reengineering (Management) N1 - Includes index; TOC; The crisis that will not go away -- Reengineering : the path to change -- Rethinking business processes -- The new world of work -- The enabling role of information technology -- Who will reengineer? -- The hunt for reengineering opportunities -- The experience of process redesign -- Embarking on reengineering -- One company's experience : Hallmark -- One company's experience : Taco Bell -- One company's experience : Capital Holding -- One company's experience : Bell Atlantic -- Succeeding at reengineering; BA N2 - Summary: The key to reengineering is abandoning the most basic notions on which the modern organization is founded, and the authors introduce the notion of process orientation, of concentrating on and rethinking end-to-end activities that create value for customers UR - https://www.worldcat.org/title/reengineering-the-corporation-a-manifesto-for-business-revolution/oclc/27108850&referer=brief_results ER -