Reference and information services : an introduction / Kay Ann Cassell and Uma Hiremath.
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TextLanguage: English Publication details: Chicago : Neal-Schuman, 2013. Edition: 3rd edDescription: xvii, 510 p. : ill. ; 23 cmISBN: 9781555708597; 1555708595Subject(s): Reference services (Libraries) | Electronic reference services (Libraries) | Reference books -- Bibliography | Electronic reference sources -- DirectoriesDDC classification: 025.52 LOC classification: Z711 | .C355 2013Online resources: WorldCat details | Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | Item holds | Course reserves |
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Dr. S. R. Lasker Library, EWU Reserve Section | Non-fiction | 025.52 CAR 2013 (Browse shelf(Opens below)) | C-1 | Not For Loan | 28845 | |||
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Dr. S. R. Lasker Library, EWU Circulation Section | Non-fiction | 025.52 CAR 2013 (Browse shelf(Opens below)) | C-2 | Available | 28911 | |||
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Dr. S. R. Lasker Library, EWU Circulation Section | Non-fiction | 025.52 CAR 2013 (Browse shelf(Opens below)) | C-3 | Checked out | 16/09/2025 | 28912 |
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| 025.5 WIM 2015 Makerspaces in libraries / | 025.5 WIM 2015 Makerspaces in libraries / | 025.52 CAR 2013 Reference and information services : | 025.52 CAR 2013 Reference and information services : | 025.52 DEI 2015 Information 2.0 : | 025.52 DEI 2015 Information 2.0 : | 025.52 REF 2011 Reference and information services : |
Includes bibliographical references and indexes.
TOC Introduction to reference and information services -- Determining the question : in-person, telephone, and virtual reference interviews -- Finding the answer : basic search techniques -- Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources -- Answering questions about anything and everything : encyclopedias -- Answering questions that requires handy facts : ready reference sources -- Answering questions about words : dictionaries -- Answering questions about events and issues, past and present : indexes and full-text databases -- Answering questions about health, law and business : special guidelines and sources -- Answering questions about geography, countries and travel : atlases, gazetteers, maps, geographic information systems and travel guides -- Answering questions about the lives of people : biographical information sources -- Answering questions about governments : government information sources -- When and how to use the internet as a reference tool -- Reader's advisory work / Cindy Orr -- Reference work with children and young adults / Meghan Harper -- Information literacy in the reference department -- Selecting and evaluating reference materials -- Ethics in reference / Angela Ecklund -- Managing reference departments -- Assessing and improving reference services -- Reference 2.0 -- The future of information service -- Appendix. RUSA outstanding reference sources 2007-2012.
DIS
Sagar Shahanawaz
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