Crisis in organizations II / Laurence Barton.
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TextLanguage: English Publication details: Cincinnati, Ohio : South-Western College Pub., c2001. Description: xv, 287 p. : ill. ; 23 cmISBN: 0324024290 (alk. paper); 9780324024296Other title: Crisis in organizations 2Subject(s): Crisis management | Communication in organizations | Organizational changeDDC classification: 658.4056 LOC classification: HD49 | .B373 2001Online resources: WorldCat details | Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | Item holds |
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Dr. S. R. Lasker Library, EWU Reserve Section | Non-fiction | 658.4056 BAC 2001 (Browse shelf(Opens below)) | C-1 | Not For Loan | 16029 | ||
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Dr. S. R. Lasker Library, EWU Reserve Section | Non-fiction | 658.4056 BAC 2001 (Browse shelf(Opens below)) | C-2 | Not For Loan | 16030 | ||
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Dr. S. R. Lasker Library, EWU Reserve Section | Non-fiction | 658.4056 BAC 2001 (Browse shelf(Opens below)) | C-3 | Not For Loan | 16031 | ||
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Dr. S. R. Lasker Library, EWU Circulation Section | Non-fiction | 658.4056 BAC 2001 (Browse shelf(Opens below)) | C-4 | Available | 16032 | ||
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Dr. S. R. Lasker Library, EWU Circulation Section | Non-fiction | 658.4056 BAC 2001 (Browse shelf(Opens below)) | C-5 | Available | 16033 | ||
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Dr. S. R. Lasker Library, EWU Circulation Section | Non-fiction | 658.4056 BAC 2001 (Browse shelf(Opens below)) | C-6 | Available | 16034 | ||
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Dr. S. R. Lasker Library, EWU Circulation Section | Non-fiction | 658.4056 BAC 2001 (Browse shelf(Opens below)) | C-7 | Available | 16035 | ||
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Dr. S. R. Lasker Library, EWU Circulation Section | Non-fiction | 658.4056 BAC 2001 (Browse shelf(Opens below)) | C-8 | Available | 16036 | ||
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Dr. S. R. Lasker Library, EWU Circulation Section | Non-fiction | 658.4056 BAC 2001 (Browse shelf(Opens below)) | C-9 | Available | 16037 | ||
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Dr. S. R. Lasker Library, EWU Circulation Section | Non-fiction | 658.4056 BAC 2001 (Browse shelf(Opens below)) | C-10 | Available | 16038 |
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| 658.4053 WAM 1987 Managing conflict : | 658.4056 BAC 2001 Crisis in organizations II / | 658.4056 BAC 2001 Crisis in organizations II / | 658.4056 BAC 2001 Crisis in organizations II / | 658.406 CLP 1999 The Power of empowerment : | 658.406 DRM 1999 Management challenges for the 21st century / | 658.406 FRO 1999 Organization development : |
Includes bibliographical references (p. 265-272) and indexes.
TOC The Crisis Primer --
From Chaos to Normalcy --
Recognizing a Crisis Situation --
The Strategy of Crisis Management: A Team Approach --
Senior Administration --
Technical Operations --
Public Affairs --
Public Relations --
Consumer Affairs --
Investor Relations --
Advertising --
Who's in Charge? --
Chances Are --
The Fault, Dear Brutus, Is Not in Our Stars, But in Ourselves --
Case Study: Three Mile Island: The Impossible Accident Becomes Possible --
Case Study: A White House in Disarray --
Case Study: Exxon: No One Is in Control --
Anticipating Crisis Is a Tool of Smart Management --
Assessing Risk --
What Could Harm Us? --
Who's Ready for Crisis? --
Assessing Crisis Preparedness --
Private Companies: Different Risks --
Warning Signals --
Who Owns the Radar? --
Communications Channels --
Risk Associated with the Product or Service --
Public Opinion and Crisis: From Main Street to Wall Street --
The Influence of Public Opinion --
Public Relations Is Born --
Reporters as Messengers --
Modern History and Crises --
An Amalgam of Intelligence and Rhetoric / John F. Kennedy --
Manic-Depressive Crisis Management / Bill Clinton --
Meet the Press --
A New Citizen Activism --
The Proactive Company and Reactive Manager --
Sound Bites: Effective Communications When "It" Hits the Fan --
What's a Nice Company Like Yours Doing in a Headline Like This? --
Stakeholders --
Goal --
Message --
Who Will Speak? --
Audience-Centric Thinking --
Three Questions Asked in Every Crisis --
Evaluating Your Crisis Response --
Tools of Crisis Response.
Summary:
This volume examines the work in the field of crisis management and provides detailed research and advice on preventing and managing crisis. The book includes an analysis of over 1400 disasters and this allows the reader to benefit from the learning curve of those confronted with real crisis.
BA
Sagar Shahanawaz
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