Quality or else : the revolution in world business / Lloyd Dobyns and Clare Crawford-Mason.
Material type:
TextLanguage: English Publication details: Boston : Houghton Mifflin, 1991. Description: 309 p. : ill. ; 25 cmISBN: 0395574390 ; 9780395574393; 039563749X; 9780395637494Subject(s): Total quality managementDDC classification: 658.4013 LOC classification: HD62.15 | .D63 1991Online resources: WorldCat details | Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | Item holds |
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Dr. S. R. Lasker Library, EWU Reserve Section | Non-fiction | 658.4013 DOQ 1991 (Browse shelf(Opens below)) | C-1 | Not For Loan | 3141 |
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| 658.401203 LAE 2002 Encyclopedia of strategic management : | 658.401203 WOE 2002 Encyclopedia of strategic management : | 658.4'013 GOI 1991 Introductory management science / | 658.4013 DOQ 1991 Quality or else : | 658.4013 MAE 2007 Essentials of total quality management / | 658.4013078 THM 1991 Managing for total quality / | 658.4013078 THM 1991 Managing for total quality / |
Includes bibliographical references (p. 300-309).
TOC 1. Building good ships --
2. New rules --
3. Teachers and sensei --
4. What's taught --
5. Workers aren't the problem --
6. Company that saved itself --
7. Coach, not a dictator --
8. Baldrige Award --
9. Government and deficits --
10. Students and pipes --
11. Global marketplace --
12. What now?
Summary:
Combines the Quality Revolution theories of such business leaders as W. Edwards Deming, Philip Crosby, and Armand Feigenbaum, to report on how American companies need to evolve in order to compete.
BA
Sagar Shahanawaz
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